Contact Information

Jennifer L. Metzler, Director


Creighton Business Institute
Heider College of Business
Creighton University
2500 California Plaza
Omaha, NE 68178

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Mastering Project Management

One reason for the scarcity of managerial greatness in project management is that in education and training are too often treated as technical proficiency.  Little time is spent on character of the manager, the issues of team dynamics, and integration. This builds on the knowledge and fundamentals learned in Managing Projects: The Fundamentals.  Mastering projects is a key skill for leadership in innovation and organizational change and growth. 

This course features experiential learning to strengthen skills in defining, planning, executing, monitoring, controlling and closing projects in a variety of settings. More tools and methods are introduced for the ten management knowledge areas: scope, time, cost, integration, stakeholder, quality, human resources, communication, risk & procurement. More advanced topics are explored in the areas of teams and leadership, project performance management, procurement, risk management and interpersonal and soft skills for the human side of project management. Advanced study includes the use of various performance measurement systems and tracking tools to aid in scheduling and managing projects.

This course is based on the PMBok 5.0, and it covers the processes and knowledge areas of projects. It provides an in-depth look at project management from a leader’s role in leading projects, programs and project portfolios. It includes flexible and pragmatic reviews of variations and overlaps in project approaches and techniques such as waterfall, agile, scrum, and Kaizen practices to provide the participant with a practical application orientation for the pros and cons of each.



Executives, Managers, Project Managers, Supervisors


This course will help participants to appraise needs of the human needs of project communication, resource assignment and communication.  It focuses on delivering stakeholder value by critical decision making and applying the project processes and knowledge areas as appropriate.


The written assessments will be focused on real world application of the concepts and how they are applied in specific scenarios.   Discussion of case scenarios and current projects will provide a broad exposure to the range of project management. The course finishes with reflective learning captured in on-line journals and discussions with focus on the human side of project management and risk in project management. 


Participants will:

  1. Recognize and appreciate the individual strengths of team members
  2. Manage the team through the team development cycle and productively manage conflicts for positive effect
  3. Distinguish between projects for scope, risk, cost and time to appropriately match methods of project management to each project and organization culture
  4. Demonstrate and apply multiple methods to plan, visually communicate, monitor and adjust a project suitable for the project scope
  5. Demonstrate the ability to stage-gate projects and choose the appropriate course of action (continue, adjust or terminate) for a project to achieve the deliverables on time and on budget. This includes selecting appropriate management tools and approaches such as waterfall, agile/scrum, lean, etc. to suit the project and organizational needs
  6. Apply all ten knowledge area effectively in a variety of project complexity, risk and duration
  7. Appraise projects in a portfolio and appraise project alternatives using visual decision tools
  8. Demonstrate the use of earned value management and other measureable outcomes to monitor and control the project during planning and execution
  9. Demonstrate and chart comprehensive risk analysis and choose appropriate actions when risk is in play leveraging this analysis
  10. Create and evaluate : Charter, Work Breakdown Structure (WSB), Network diagram, Risk Matrix, Responsibility Matrix, Resource Loads, Stakeholder Management Plans, Communicate Plan, Budget, RFQ, RFP, Requirement and Scope Tables Monitoring Plan
  11. Apply multiple techniques to compress schedules and control time in the planning and execution process. Discriminate, communicate and make valuable decisions on the impact of crashing on quality, scope and cost
  12. Demonstrate the leadership and project management professionalism needed to effectively practice ethical value driven project results in all ten knowledge areas, from procurement negotiations to stakeholder value protection


Instructor-led course & on-line hybrid

MBA 705 &

BIA 705

Your application to the Creighton Graduate School, Heider College of Business is embedded in the course the registration process. You can leverage your education and earn a Badge or Certificate in Project Management and these credits apply towards Creighton's MBA or MS- BIA Graduate degrees. 

The course accrues 1.5 credit hours.


Module 1
Project Management Planning and Requirements Management

• Roles and process
• Program and Portfolio Management
• Stakeholder Identification and Management Strategy
• Project Charter and Scope (requirements and business needs in initiation)
• Business drivers for project selection
• Project, Program & Portfolio ROI
• Alternative Selection
• Variations: agile, waterfall, scrum, lean

Module 2


• Work Breakdown structure- planning and resource estimating

o Variations: agile, waterfall, scrum, lean

• Communication and Risk Planning

o Variations: agile, waterfall, scrum, lean

• Human Resources Planning – Use of Team Strengths and Skills

o Assessment models and tools (such as Myers Briggs/Keirsey), Strength Finders
o Team Processes and Roles to Enforce Project Processes
o Creating a PM culture with the ROI of Project Management
o Interpersonal and Soft Skills
o Conflict Resolution and Negotiating in Project Management

• Contingency Planning

o Variations: agile, waterfall, scrum, lean

• Procurement Planning and Contract Control

o Procurement Processes (RFP, RFQ, Contracts, Requirements communication)
o Procurement Baseline
o Expense & Capital
o Setting targets to turn over to Operations in Scope. –project closing plan
o Start-up procurement planning
o Variations: agile, waterfall, scrum, lean

• Planning for Monitoring and Controlling

o Earned Value Analysis and Binary Project  reporting
o Effective action oriented team progress meeting 
o Program Management and Reporting
o Variations: agile, waterfall, scrum, lean

Module 3

Monitor & Control

• Effective Execution Metrics

o Scope & Quality
o Cost & Time
o Variance and EVA forecasting

• Scope Change Management
• Use of Baselines in Project Management
• Stakeholder Engagement
• Resource Critical Chain Management
• Positive & Negative Risk Management for Team
• Human Factors for Project Management
• Variations: agile, waterfall, scrum, lean

Module 4

• Execute and plan recovery methods
• Using the plan & measuring performance – scope, schedule and cost monitoring
• Taking corrective actions & the interplay of risk
• Procurement management in execution
• Scope Management and User Hand-offs
• Variations: agile, waterfall, scrum, lean


• SWOT & a formalized closing process
• Budget and Actual close out
• Procurement closing
• Final Training and handoff to Operations
• Knowledge Capture for Project Managers and Organization

o Cost and Time Estimates
o Execution, Procurement and Resource Skills
o Development opportunities and the next project assignments


Scheduled Classes

Date/Time Facilitator Location Fee
  • Thu, 06/21/2018 - 8:00 am to 5:00 pm
  • Fri, 06/22/2018 - 8:00 am to 5:00 pm
Creighton University, Harper Center $1,134.00